How do I request a refund?

To request a refund, email support@fermionaigroup.com with your purchase details and reason for requesting a refund.

How long does refund processing take?

Please allow up to seven (7) days from the date we receive your request to process your refund. Refunds may take 1–2 billing cycles to appear on your credit card statement, depending on your credit card provider. You will receive an email confirmation once your refund has been processed.

Refund Policy | Modus by Fermion AI Group

Transparent refund terms

Last updated October 10, 2025

Thank you for your subscription. We hope you are satisfied with your purchase. If you are not completely satisfied, you may cancel your subscription and request a refund.

Refund Request Process

To request a refund, please contact our customer support team at:
support@fermionaigroup.comIn your email, include:

Your purchase details
Your reason for requesting a refund

Refund Processing

Once we receive your refund request and review your account experience, we will process your refund.

Please allow up to seven (7) days from the date we receive your request to process your refund.
Refunds may take 1–2 billing cycles to appear on your credit card statement, depending on your credit card provider.
You will receive an email confirmation once your refund has been processed.

Questions

If you have any questions about this Refund Policy, please contact us:

1-888-508-6383
support@fermionaigroup.com